If you're receiving this error message after clicking on your activation link, we'd suggest you try the following:
1. Enable your cookies
Your cookies need to be enabled for the website to work correctly - a cookie is a small file we store on your computer to let us know who you are next time you visit us (for more information about enabling cookies, click here.
On most internet browsers you can enable your cookies using ‘Settings' or ‘History'.
Please enable your cookies on your smart device or computer and try again.
2. Restart your browser
Once you've enabled cookies, close your browser, reopen it and visit our website again. You should then be able to use it without any further problems.
3. Contact Us
If you're still having problems, contact our Customer Services team on firstname.lastname@example.org with the following information:
- As much information as possible about the issue you are experiencing
- Any screenshots of the error messages you are receiving
- Which internet browser you're using (i.e. Internet Explorer, Safari, Chrome,etc.)